Overview

The Joy Loyalty Webhook API enables real-time notifications when customer loyalty events occur, allowing seamless integration with external systems.

Overview

The Joy Loyalty Webhook API allows merchants to receive real-time notifications when specific events occur in their loyalty program. This enables seamless integration with external systems such as CRM platforms, marketing automation tools, email services, and custom applications.

Getting started

API base URL

https://joy.avada.io/app/api/v1

Plan requirements

All webhook endpoints require the Joy Ultimate plan.

What you can do

• Register webhook endpoints for real-time event notifications

• Receive notifications for 20+ different customer loyalty events

• Manage webhook configurations (create, update, delete)

• Verify webhook authenticity with HMAC signatures

Prerequisites

Before you begin, ensure you have:

• Joy Ultimate plan active

• App Key and Secret Key from Joy settings

• HTTPS endpoint ready to receive webhooks

• Basic understanding of webhook concepts