Overview

The Joy Loyalty Webhook API enables real-time notifications when customer loyalty events occur, allowing seamless integration with external systems.

Overview

The Joy Loyalty Webhook API allows merchants to receive real-time notifications when specific events occur in their loyalty program. This enables seamless integration with external systems such as CRM platforms, marketing automation tools, email services, and custom applications.

Getting started

API base URL

https://joy.avada.io/app/api/v1

Plan requirements

ℹ️

All webhook endpoints require the Joy Ultimate plan.

What you can do

Register webhook endpoints for real-time event notifications
Receive notifications for 20+ different customer loyalty events
Manage webhook configurations (create, update, delete)
Verify webhook authenticity with HMAC signatures

Prerequisites

Before you begin, ensure you have:

Joy Ultimate plan active
App Key and Secret Key from Joy settings
HTTPS endpoint ready to receive webhooks
Basic understanding of webhook concepts

Models Authentication